I am grateful for the hair system you have provided for me through farrell beacause of which i was the best man to my elder cousin's marriage . i have no complaints and am very satisfied & look forward to maintain the system prorerly for the scheduled time for it to serve my needs.sir can you please forward this mail of mine to sir richard farrell as my appreciation to him for his great service to humanity and blessings be upon him.

Paul - India

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Andrea and Cat;
 
Thanks for getting me into your salon so quickly for my cut-in!  It looks great and I felt really funny initially, but now I'm getting more comfortable and becoming more proud of the choice I made!
I'm still having some difficulty removing and placing back on.  Besides the shampoo and conditioner, how should I clean the system.  The front part "lace" begins to get dirty, so which cleaning agent do I use and tell me once more how to clean it.
I also do not think I'm using enough blue glue because it gets a little loose after a day.  One more question, is the clear glue the best for the front lace area instead of the blue glue?

Thanks so much and I'm very happy and excited, just need in a learning phase!!!! Tell Mr. Farrell how much I do appreciate him as well.
 
Happy Client,
 
J.B.

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I can't begin to thank you enough for servicing my systems so expertly on my recent visit to Farrell L.A. Susie and your remarkable  technicians worked magic, fine-tuning and restoring them to good-as- new condition in very little time.

It seems almost impossible to believe that I've been wearing Farrell systems for nearly ten years now. During that time I've been nothing less than delighted with their look and ease of wearability. Combine that with the patience, caring and sensitivity common to all your
staff and you have the perfect formula for one happy client.

All the best,
Iam

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I’m glad I came to the best the first time around!

From: ML
To: Farrell Hair Replacement
Subject: Thank you!

I apologize for taking so long to finally get around to this, but I wanted to thank all of you for everything that you’ve done for me over the past 6 weeks. Being new to the whole ‘hair replacement’ arena, I can’t say enough about the patience and kindness you’ve shown me during this process. It’s really hard to explain how life changing it has been to finally have confidence about my appearance again. Now that I’m finally through having to ‘reintroduce myself’ to my family and close friends, I can’t imagine going back to the way that I used to look.  I’ll bet I hear “you look cute” or “you look hot” from my wife at least 2 or 3 times a week these days.  (Not that I did this for compliments, but the ‘Christian Slater’ comments have done wonders for my ego…J)  It’s evident that the countless hours of researching hair replacement on the internet really paid off…  I’m glad I came to the best the first time around!

Please let me know if there’s ever anything I can do for any of you.  I truly consider you all my friends and can’t imagine having gone through this transition with anyone else.

See you next week!

Matt

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After a year of reading good things about you and Richard, I am so happy and relieved to know that every word is true
From: Lisa

Subject: To Laura Farrell

Hi Laura! Until I can send something more substantial, please know how grateful Thomas and I are for the incredible service extended to us when we were in Los Angeles. Your service is second to none and I have been to many of these companies.
We really and truly feel that you and Richard went above and beyond any call to be of service to us. After a year of reading good things about you and Richard, I am so happy and relieved to know that every word is true. Feel free to use this as our official testimonial. We owe you big time.


Lisa

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I could not possibly thank you two enough for getting my hair ready in time for my big day. I don't know what I would have done. Imagine what JA Alternatives did to my hair!
From: Katrina
Subject: Please forward this email and photos to Richard and Laura Farrell

Hi Richard and Laura, Katrina here. We just returned from our honeymoon and I wanted to send you these photos from the ceremony and some of the photos from the honeymoon.

I could not possibly thank you two enough for getting my hair ready in time for my big day. I don't know what I would have done. Imagine what JA Alternatives did to my hair! You had said that a worker in Los Angeles spent two weeks tying knots so that we could get my hair in time and I would like to send that person a special gift. How can I do that?

These photos really tell my story of our trip to Cancun. My hair withstood the elements for seven days and that Farrell glue held better than any glue has ever held. You cannot imagine what a relief this is going to be for me to know that I do not have to worry about my hair falling off. Farrell has done so much for me, I feel like the quality of my life has already changed.

Please tell me how to send your worker a gift we brought back from Cancun. I think you said it was a her? When you and Laura are back in the Big Apple, let me know or I can look at your website. I would like to thank you two personally.

Katrina

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When Richard said to me that clients like me inspire you two to just do better and better, I almost cried
From: Lynne
Subject: You people are the BEST!

Laura, thank you for the time you took with me yesterday in Los Angeles to resolve the issues with my full cap system. I have been through so many companies and I have never had anyone listen to me like you did and take measures to resolve my concerns. You and Richard have been so very kind to me and you have kept your promise to work on these hair systems until they were perfect. I believe the fine tuning on this pair of systems are done and I am satisfied to say the least.

I was really concerned that you and your people there were seeing me as a problematic and complaining client who is never satisfied. When Richard said to me that clients like me inspire you two to just do better and better, I almost cried. My husband Scott said as were driving away that you people are "class acts". I agree!

Thank you for a very satisfied client!

Lynne

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My hair dresser could not believe that I was wearing hair and she has worked in the film industry

Subject: from Leslie R.

Hi Richard! We started rehearsals  yesterday and I want to share with you what all went down because I obviously  had to tell them about my hair:

1.) My hair dresser could not believe  that I was wearing hair and she has worked in the film industry here in new york  for many years. She said it was the best she has ever seen!

2.) The stage makeup team could  not believe in how non detectable my hair is.

3.) Three hours of dancing and the new  adhesive helped. Tackying it with my finger seemed to make it hold, even though  I was sweating a lot. Woops, women don't sweat, they perspire.

4.) When we watched the video to  see our synchs, I watched myself and my hair and my hair does act like it did  before. I am so happy! I think you should think about telling the stage world of  what you do because they have not seen this type of level of work.

I know that having my  beautiful hair helped me to land this job because when I look pretty, I feel  pretty and act pretty. My dancing never has held me back like my feelings have  in the past. I have Laura and you to thank.

I do hope you come to the show in three  weeks if you are here in New York. If you are going to be in town, let me know

Leslie

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Some of my family who saw me asked if there was a cure for Alopecia now and I said yes... Well this is LIKE a cure
From: Tyrese W.
Subject: My new hair systems

Richard & Laura, my new hair is awesome! I cant believe how much more invisible it is than my other two systems which were the best I had ever worn. This new glue is awesome too! Thank you for making the time to cut in my hair system on such short notice and for making sure the hair was ready for my Dad's wedding. Some of my family who saw me asked if there was a cure for Alopecia now and I said yes... Well this is LIKE a cure. LOL! So I wasn't lying to them. This new hair is the next best thing to a total cure. I want to order two more identical systems and make my old pair just an emergency pair. Can we make sure any new ones are identical to these ones? Tell Juan I'm grateful for his help. Thank you, thank you, and thank you.

Tyrese

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